Dotlinx Technologies


Service Management Offerings

Customer Experience:

  • L1-L4 support across product lifecycle .
  • Increased digital resolution of requests.
  • Improved customer satisfaction through predictive analytics.

Service Management:

  • ITIL Compliant processes
  • SLA driven engagements
  • Incident Management
  • Proactive monitoring
  • Problem management
  • Capacity management
  • Availability Management
  • Release and Patch management

Deployment Management:

  • Version Control
  • DevOps Automation
  • Change Management
  • Test Management
  • Go-live process

Let's Make Something Amazing Together!


Global IT Consulting, Solution and Professional Services organization having offices in India and U.A.E.